業務到底是一種職務還是一種人格特質?

業務員的特質是什麼?
一種天生的特質,
“對客戶的同理心"的個性,
能克服客戶購買前的猶豫不決
一種“介於同理心和自我驅動之間的動態狀態"
有時處處為客戶著想, 解決問題
有時又非常主動,自動自發,找客戶,找出客戶的問題
兩種特質互相強化,也互相平衡.
業務員具有內在的人際關係感.
這種特質比較隱性, 看不太出來.
“對客戶的需求和反應有感覺"
人就是個性,行為,態度, 能力的交互影響.
如果把業務定義為一種職位, 但卻沒有這樣同理心的軟性人格特質, 結果會如何?
用人格特質測驗, 看看有沒有這樣的“個性傾向或興趣", 而不是能力.
有這種特質,往業務方向發展會比較順利. “能感覺別人"是一種特質
雖不同領域的業務, 專業知識皆不同,
但這種傑出業務的人格特質是相同.
廣告

Communication problem in corporation

By John Brooks Business Adventures

It’s very interesting business book.

On Chap.7, it mentions about the communication problem in General Electric.

It’s complicated on communication in corporation.

It is very difficult to move the thinking in one’s brain to other people’s. It’s very difficult to make every members to truly understand.

No matter individual or organization, they are all very difficult to express themselves. People can not understand what they talk.

Does company’s real attitude reflect the true attitude of the CEO?

It’s interesting. I also wondered sometimes.

They are all true, but “at different frequency level".

How can I believe you are not joking?

It’s lacking “a form of mutual comprehension for mutual communication".

The problem is also between individual and self.
It is necessary to communication with self successfully firstly, then communicate with other people.

The problem is " the uncertainty of expression", which needs to be avoided in corporation.

It really reflects the problem on corporate communication.
As CEO say NO, we are not sure if he truly and firmly say no, or say no but yes in mind.

This book, recommended by Bill Gates, is very practical and insightful in business world.

The four rules of a project manager

MaxthonSnap20170416115154

Modern data scientist

MaxthonSnap20170415132054

It’s interesting and reasonable

The employee engagement scorecard

MaxthonSnap20170414182538

這張員工承諾計分卡很有用,  這表告訴員工, 企業的期待,也可以這標準對員工評分,  讓人心服口服. 勞資之間的溝通因為這張表而清晰有標準.

常讀學界的一手管理資訊是有幫助的,  業界至少知道這些最新,最好的管理方法或技術發展, 佈置無所適從.

知識並非遙不可及, 關鍵是意願,

用對管理管理與方法, 適當導入. 好工具,

從這表的問題也可看出對工作的定義是否清楚,

太多台灣企業工作定義模糊化, 結果可想而知.

Hacker Approach

A good approach for innovation, either

MaxthonSnap20170324063855

I think it is useful as to be an expert but require to think deeply on each element, not just reading words on surface.  In western culture, no one use exam to demonstrate capability.  They adapt " experimental" , to gain the know-how for domain knowledge and using the know-how. They try. They gain from experience. They gain by action until efficiency. They observed. They ask, They persist, They solve problem, They adapt, They focus on result, They plan. They analysis.

 

Data and skills sets

MaxthonSnap20170322101911

Key assets for a multistage life

MaxthonSnap20170322094906

 

Talent management

MaxthonSnap20170314081339

很不實際的定義,應該有一些假設前提. 以台灣的情況根本不適用,實務上沒人會用這樣想事情.

 

團隊分工心智圖

maxthonsnap20170206112933

軟體產品大致是如此

%d 位部落客按了讚: